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Working with People Who Aren’t Self-Aware
Sven Krobot/EyeEm/Getty Images Even though self-awareness — knowing who we are and how we’re seen — is important for job performance, career success, and leadership effectiveness, it’s in remarkably short supply in today’s workplace. In our nearly five-year research program on the subject, we’ve discovered that although 95% of people think they’re self-aware, only 10 to 15% actually are. At the office, we don’t have to look far to find unaware colleagues — people who, despite past successes, solid qualifications, or irrefutable intelligenc [...]
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7 Myths About Coming Out at Work
hh5800/Getty Images More and more big businesses are providing workplace protections for LGBTIQ+ (lesbian, gay, bisexual, transgender, intersex and queer) people. It’s becoming clear that when workers can bring their authentic selves to work, they are more productive and engaged. Research shows that coming out increases job satisfaction, intention to stay, and emotional support from co-workers, whereas staying “in the closet” has costs — both for the individual and the company. And yet, many people are still reluctant to come out at work. In our study, we surveyed 1614 [...]
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Research: Investors Punish Entrepreneurs for Stereotypically Feminine Behaviors
Francesco Carta fotografo/Getty Images “I would not be caught dead in a pink suit now,” says Susan Perry, the founder of SpeechMED, a startup that translates complex medical information into language patients can understand. Clothing is just one of the issues Perry has reconsidered when it comes to how she pitches her business. As a middle-aged woman, she has faced bias because she doesn’t fit the stereotype of what an entrepreneur looks like. Raised to be soft-spoken, Perry now makes a conscious effort to lower her voice, plant her feet firmly, and speak directly. When she [...]
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Lessons from Mayo Clinic’s Redesign of Stroke Care
David Pereiras/Getty Images Facing escalating costs of medications and technology, health care patients and providers in the United States continue to search for opportunities to reduce overall costs while maintaining and improving health care outcomes. At the Mayo Clinic Comprehensive Stroke Center Practice, we conducted a project to design and deliver care more customized to the needs of individual patients while reducing cost and resource constraints. It is a risk-stratified approach that could be applied to treating many medical conditions. The Mayo Stroke Practice used time-driven activi [...]
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Why Climate Change and Other Global Problems Are Pushing Some Business Leaders to Embrace Regulation
Martin Barraud/Getty Images Global carbon emissions need to be reduced to net zero by 2050 to have a good chance of holding global average temperature rises to no more than 1.5oC, a level that would be disastrous, but not catastrophic for human civilization. So states a new report from the Intergovernmental Panel on Climate Change (IPCC), which sets out the policy choices governments around the world need to make over the next 12 years to 2030 if they want to limit global temperature rises to 1.5oC rather than 2oC. If global temperatures rise more than 1.5oC, the risks of draught, floods, for [...]
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Which Data Skills Do You Actually Need? This 2×2 Matrix Will Tell You.
Jorg Greuel/Getty Images Data skills — the skills to turn data into insight and action — are the driver of modern economies.  According to the World Economic Forum, computing and mathematically-focused jobs are showing the strongest growth, at the expense of less quantitative roles.   So whether it’s to maximize the part we play in data-driven economic growth, or simply to ensure that we and our teams remain relevant and employable, we need to think about transitioning to a more data-skewed skillset. But which skills should you focus on? Can most of us expect to k [...]
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How to Stop Delegating and Start Teaching
Creativ Studio HeinemannE/Getty Images As a college professor, I regularly train PhD students. In psychology and most fields of science, students are assigned to a project early on in their studies and learn key skills through an apprenticeship model. Many go onto to take on projects related to more specific research goals, and are eventually taught to design their own studies — a slow and painstaking process. Each step, from idea development and design to data analysis and reporting, requires a lot of supervision. It would generally be faster for lab directors to hire employees to carr [...]
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Underpaid (Live)
Do you deserve a higher salary? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions in a live taping with an audience of compensation experts. With the help of Susan Hollingshead, the chief people officer at Vendini, they talk through how to get more money when you haven’t been in your role long, the company isn’t giving out merit increases, or you’re at the bottom of your job’s salary range. Download this podcast Listen to more episodes and find out how to subscribe on the Dear HBR: page. Email your questi [...]
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How Competition Is Driving AI’s Rapid Adoption
Tomohiro Ohsumi /Getty Images Artificial intelligence (AI) is engendering all kinds of breathless headlines, from being able to play Go to spotting rare cancer tumors. But how will AI impact the economy in broad terms? The answer hinges on both on what AI can be used for and the dynamics of a competitive race to adopt AI that’s set to unfold between firms. New research from the McKinsey Global Institute simulates the potential global macroeconomic impact of five powerful technologies (computer vision, natural language, virtual assistants, robotic process automation, and a [...]
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Why Doctors Need Leadership Training
STOCK4B-RF/Getty Images Medicine involves leadership. Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. Even though medical institutions have designated “leadership” as a core medical competency, leadership skills are rarely taught and reinforced across the continuum of medical training. As more evidence shows that leadership skills and management practices positive [...]
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Help Your Team Measure Customer Experience Data More Accurately
Tomekbudujedomek/Getty Images Customer experience (CX) goes beyond measuring the relationship between customers and companies; it is also about quantifying the hundreds of regular interactions and residual memories that influence future behavior. Specific tools like journey mapping and touchpoint management are keys that employees can use to unlock the code for many in-store and in-person experiences. But it’s important for your team to understand the context in which data is being used to make company-wide decisions. The balanced scorecard was initially popularized in the early 1990s a [...]
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To Land a Great Job, Talk About Why You Love Your Work
TOSHINORI TARUI When interviewing for your next job, how can you impress your recruiter and increase your chances of securing a job offer? Of course you may wish to emphasize your ambitions and goals you hope to achieve as a result of working at the company — your extrinsic motivation for the job. But to what extent should you also emphasize your love for your work and what you hope to achieve as part of the process of working at the company? This comprises your intrinsic motivation for the job, and most of us understand how important it can be to sustained engagement at work; but do re [...]
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