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Here’s Why Strategy Chiefs Succeed or Fail
alicemoi/Getty Images Why is it that some companies have great heads of strategy who make an outstanding contribution to their companies, while others don’t? To answer this question, we evaluated 55 heads of strategy, and looked more closely at 11 who were particularly successful and 10 who were at the other end of the spectrum. The full findings are contained in this white paper. But here’s a synopsis of what we learned. The person’s capabilities should fit the challenges facing the organization. Consider Staples, the office supplies retailer, which tumbled from being the [...]
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Machine Learning Can Help B2B Firms Learn More About Their Customers
vincent tsui for hbr Much of the strategic focus in the digital economy thus far has revolved around getting better insights into consumers. B2C firms have been the leaders in customer analytics initiatives. E-commerce, mobile commerce, and social media platforms have enabled businesses to better sculpt marketing and customer support initiatives and customer services. Extensive data and advanced analytics for B2C have enabled strategists to better understand consumer behavior and corresponding propensities as visitors and purchasers conduct daily activities through online systems. But there [...]
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6 Ways to Take Control of Your Career Development If Your Company Doesn’t Care About It
Drawn Ideas/Getty Images We are now in the era of do-it-yourself career development. Companies less frequently offer formal training — a trend that has been around for years. This may be because employees change jobs so frequently (job tenure now averages about four years) that firms don’t see the value in investing in people who are likely to leave. This is a sharp contrast with the investment that senior leaders used to make in employees. During my 11 years at PepsiCo, mostly during the 1990s, “personal development” was treated as a major company init [...]
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HealTone: One-Stop Destination to Buy Healing Sound Formulas
If you have been looking for a company, providing healing tones formula, then you must visit HealTone for it. It is one of the best international US-based companies that create healing sound formulas for its customers all across the globe. It was established in 2007 and since then it has been providing its unique solutions to many of its clients across the world with the help of profound research and effective techniques. Its method is based on both the conventional medicines and alternative healing methods that together deliver a unique effect of healing sound formulas of HealTone. The sound [...]
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Cameleon: The High-End Live Streaming App for You
Do you want to spice up your upcoming event in a more wonderful way on social media? If you do, then it is highly recommended to make use of highly featured live streaming apps. Broadcasting your event live through any live streaming app can help you with lots of benefits. Video live streaming software can be impactful and effective in different contexts such as live announcements, services and products advertising and even online classes. Businesses can also make use of live streaming apps and interact with their customers and partners directly. There are many live streaming apps available, b [...]
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Does Wall Street Finally Care About Sustainability?
Neasden Control Centre for hbr “Wall Street doesn’t care.” I’ve been attending conferences on green or sustainable business for more than 15 years, and I’ve worked closely with senior executives at multinationals on sustainability strategy. Through it all, I hear a common refrain: Even though climate change is already creating material risks and opportunities for companies, and expectations from stakeholders about social responsibility are clearly rising, investors aren’t asking CEOs about their sustainability performance. But could that finally be changin [...]
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Why the Lean Start-Up Changes Everything
New ventures are searching for a business model, not executing one. [...]
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IdyaFlow: A Place Where Customers Meet Suppliers
If you are searching a platform where you can envision the future of your business moving in the direction of being a community centric and not some explicit product centric one then do consider the platform IdyaFlow. Its peer to peer marketplace platform is solemnly designed for speeding and fostering up the above mentioned idea to create a meritocratic society of customers and suppliers. IdyaFlow is not only a smart business mode; in fact it is an opportunity for reusing and sharing the assets and resources adequately. Besides, the platform also delivers the residual benefits that are consid [...]
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How to Persuade the Young and the Healthy to Sign Up for Health Insurance
Zelma Brezinska/EyeEm/Getty Images One of the big challenges in both expanding the number of Americans with health care coverage and keeping premiums affordable for people with chronic or serious illnesses has been persuading young and healthy adults to obtain policies. Critics argue that the new U.S. tax law has made this task even harder with its elimination of the individual mandate for health insurance, a part of the Affordable Care Act that requires individuals to buy insurance or risk having to pay a tax penalty. But the effect of the mandate on coverage was never particularl [...]
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Adorn Yourself with Stylish Trucker Hats from Tigers Angels Clothing
Integrating a social cause with a well known brand is a rare combination. Very few organizations and people are able to think on the lines of assimilating a social message along with their products. Tiger Angels Clothing is one such online shopping store that specializes in offering cool trucker hats having creative tiger imprints on it. The main motto of these hats carrying tiger imprints is to promote awareness among people for preserving the endangered population of tigers. It is a well recognized fashion brand meant to support tigers across the world. Tigers Angels Clothing is associated [...]
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Boost Your Confidence by Attending Engaging Classes of Sexology Dance Fitness
Do you wish to slow down the aging process and remain young forever? If you do, then you should know about the significance of dancing in terms of fitness. Well, there are a plethora of dance forms available- Zumba, Swing, Pole dancing and so on, you can show some dance moves on heart-pumping rhythms and attain a great fitness and curvy body. Dance fitness can be considered as the complete workout that not only helps you attain a curvy body but also eases stress, maintains health and boosts your confidence. Sexology dance fitness Los Angeles is one of the most popular dance fitness centers in [...]
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For Better Customer Service, Offer Options, Not Apologies
Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article “‘Sorry’ Is Not Enough” in the Janua [...]
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