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In a San Francisco federal court, the Communication Workers of America union recently expanded the scope of the class action suit they filed last December against some of the country’s largest employers — a diverse list of companies that included Amazon, T-Mobile, Capital One, and Enterprise Rent-a-Car — accused of deliberately targeting their Facebook ads to exclude older workers. A ProPublica investigation shows that IBM has quietly pushed out upwards of 20,000 aging workers over the past five years. And, for all that has been writt [...]
Almost every leader wants to make more time for strategic thinking. In one survey of 10,000 senior leaders, 97% of them said that being strategic was the leadership behavior most important to their organization’s success.
And yet in another study, a full 96% of the leaders surveyed said they lacked the time for strategic thinking. Of course, we’re all oppressed with meetings and overwhelmed with emails (an average of 126 per day, according to a Radicati Group analysis).
But leaders presumably could take at least some steps to prioritize what the [...]
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There are two contemporary strategic imperatives, among others, that many executives are grappling with: (1) competing in emerging markets and (2) partnering with startups to gain exposure to novel ideas and opportunities. While each on its own is hard enough to accomplish, in concert these imperatives pose a formidable challenge — yet one that some Western corporations are taking on, notably in China and India.
Compounding the challenge is the reality that while often taken in the same breath, China and India are in fact a study in contrasts. Fail [...]
The challenges facing leaders today create a complex business landscape: Your business is more global, the pace is faster, technology is reframing your competitive world while customers, armed with more information and more choices, are changing their expectations and demands.
That picture also reflects the challenges that face the more than 6,000 registered investment advisors who work with TD Ameritrade, leaders of firms that manage a total of more than $3 trillion of assets for their clients. While they deal with the increasing complexity of the financial world, market volatility and a chan [...]
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When we talk about bias, we often tie it to acts of discrimination or prejudice. But according to cognitive science, everybody, by virtue of having a brain that’s constantly seeking efficiency, is biased in some way — and not all biases make us actively malicious.
The key is how we manage our biases.
While biases can affect any of an organization’s talent decisions, they can be especially harmful when it comes to diversity and inclusion efforts. And there is perhaps no setting that shapes careers, salaries, and lives like annual performance evalua [...]
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After the school shooting in Parkland, Florida, in February 2018, Dick’s Sporting Goods announced that it would no longer sell semiautomatic rifles in its hunting and fishing stores (it had already stopped selling them at its main stores after the December 2012 Sandy Hook School shooting). The company has gone on to destroy the guns it pulled from its shelves, rather than selling them back to the manufacturers. CEO Ed Stack told The New York Times, “We’re going to take a stand and step up and tell people our view and, hopefully, bring pe [...]
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Amid current outbreaks of Ebola in the Democratic Republic of Congo (DRC) and Nipah virus in India, an even scarier threat looms. Last year, researchers recreated an extinct smallpox-like virus with DNA bought online for just $100,000 and published how they did it. Their feat heightens concerns that rogue regimes and terrorists could similarly modify or engineer pathogens and use them as weapons. Former U.S. Secretary of Defense Ash Carter warned that such biological artillery might come to rival the destructive power of nuclear arms. If a highly contagious agent [...]
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It takes time for a big idea to make its way into business practice. Six years ago, Harvard’s Michael Porter and FSG’s Mark Kramer made the bold statement that shared value — the idea that the purpose of a company is to achieve both shareholder profit and social purpose — would “reinvent capitalism.” They encouraged companies to go beyond CSR (corporate social responsibility) and integrate social impact into companies’ competitive strategy. And in 2011, Nathaniel Foote and Russ Eisenstat proposed a “better wa [...]
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For working parents with school-age children, this time of year is especially chaotic. The season brings end-of-the-school-year projects, state testing, report cards, parent-teacher conferences, the transition to 10 long weeks of child care arrangements, the awkwardness of explaining to colleagues why you’re out of the office again, the need to follow up with the pediatrician about health forms for September (they’re overdue already), and the worry about whether your child will do better in math next year with a different teacher.
Your task list is endles [...]
It’s a good time to be a consumer. New digital business models have flipped the customer-brand relationship on its head. No longer do consumers need to do their own background research on a product or company to find what they are looking for. Instead, brands come to us. There are more options and more channels to get what you want than ever before.
That said, there is always a downside. This seemingly limitless digital economy has brought with it feelings of overexposure. No one likes to feel as if they’re being watched, yet with technology continuing to mat [...]
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Women who have already made it to the top say that the only person who will get you there is yourself.
While many researchers and observers have examined the structural and other barriers that limit women’s progress through the ranks, we wanted to explore a different question: how have the few women who have made it to the very top overcome those barriers? Our aim was to discover how female CEOs explain their own success, and to develop recommendations for supporting women’s leadership careers more generally.
We embarked on an in-depth study of the leader [...]
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The supply chain is the heart of a company’s operations. To make the best decisions, managers need access to real-time data about their supply chain, but the limitations of legacy technologies can thwart the goal of end-to-end transparency. However, those days may soon be behind us. New digital technologies that have the potential to take over supply chain management entirely are disrupting traditional ways of working. Within 5-10 years, the supply chain function may be obsolete, replaced by a smoothly running, self-regulating utility that optimally manages e [...]