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The 5 Things Your AI Unit Needs to Do
Bogdan Dreava/EyeEm/Getty Images Not a day goes by without the announcement of the appointment of a new VP of Artificial Intelligence (AI), a Chief Data Scientist, or a Director of AI Research. While the enthusiasm is undeniable, the reality is that AI remains an early-stage technology application. The potential is vast, but how managers cut through the AI hyperbole to use its power to deliver growth? In our consulting work, we often encounter managers who struggle to convert AI experiments into strategic programs which can then be implemented. Michael Stern (not his real name), for instance [...]
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How to Create Executive Team Norms — and Make Them Stick
Stacey Oldham/Getty Images Have you ever been on an executive team where things just clicked? You had a common goal, communication flowed easily, and everyone was willing to put in the long hours for a final push. Looking back, you wish you could replicate and carry forward that same secret sauce on every team, especially the teams that you struggle with. You know the ones. The groups where everything is harder, where you revisit decisions, move slowly, are confused about the direction, and dread the politics. While many factors contribute to the best and worst teams, one practice has consis [...]
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How the Best Restaurants in the World Balance Innovation and Consistency
pchyburrs/Getty Images The restaurant industry is notorious for being competitive, risky, and low-margin. This is no less true for the world’s most acclaimed high-end restaurants. Despite being able to charge hundreds of dollars for a meal and being fully booked months in advance, top restaurants often still have a hard time turning a profit. And they face an even greater challenge: maintaining flawless consistency, while simultaneously being innovative and cutting-edge. While cooking is seen as creative, high-end cooking is mainly about constant, rigorous repetition, in a highly contr [...]
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Cigar Bella: Doubling the Fun at Party with Cigar Rollers
Do you want to add more fun and excitement to your private event like the birthday party for your spouse? If you do, then you can stop pondering over the amusing event by simply hiring cigar rollers at your party. Cigar rolling is one of the traditional ways to make your events quite intriguing for the guests. There are certain experienced cigar rollers cum Vegas wedding planner, who can create an amazing atmosphere at your party venue and reveal the traditional art of cigar rolling for the guests. Cigar Bella is an expert team of cigar rollers, who hold more than 15 years of impressive record [...]
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What to Do If You’ve Already Abandoned Your New Year’s Resolution to Get a New Job
Thomas Barwick/Getty Images According to research published by the New York Times, one in four of us has abandoned our New Year’s resolutions by January 8. Some resolutions are too daunting for people to follow through on. That’s especially true of any “new year, new job” resolution. If you are one of those who are bored, unchallenged, and overworked, but you can’t bring yourself to start yet another job search, here’s an idea. How about keeping your job, but changing what you do in your job? It’s far less work than swit [...]
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How to Make Sure People Won’t Hate Your New Open Office Plan
frank lloyd wright/ullstein bild/Getty Images Organizations are rushing to implement open office spaces in hopes of retaining talent, encouraging cross-functional collaboration, enhancing exposure to different kinds of expertise, and accelerating creativity and innovation. Sometimes this works, but often it doesn’t. In our research, we discovered that success with open offices may have as much to do with how people feel about the space — something called place identity — as with the space itself.  When place identity is higher, employees report more engagement in [...]
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When an Email Exchange Turns Ugly
Hayon Thapaliya It was Monday morning, and Lee opened his inbox to find an email from his manager: “Lee, I’ve decided to have Carlos present to the governing board, instead of you. I’m sure you’re good with this.” Lee had spent the entire weekend preparing for the presentation. Not only did he know the numbers inside and out, he was also excited to get some face time with the board. Performing well would be a good move for his career. So, no, Lee wasn’t really “good with this.” He was crushed, defeated, and felt betrayed. But could he really sa [...]
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How Automation Will Change Work, Purpose, and Meaning
eva bee/Getty Images The vast majority of humans throughout history worked because they had to. Many found comfort, value, and meaning in their efforts, but some defined work as a necessity to be avoided if possible. For centuries, elites in societies from Europe to Asia aspired to absolution from gainful employment. Aristotle defined a “man in freedom” as the pinnacle of human existence, an individual freed of any concern for the necessities of life and with nearly complete personal agency. (Tellingly, he did not define wealthy merchants as free to the extent that their minds we [...]
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Why People Really Quit Their Jobs
MirageC/Getty Images People don’t quit a job, the saying goes — they quit a boss. We’ve heard it so many times that when we started tracking why employees leave Facebook, all bets were on managers. But our engagement survey results told a different story: When we wanted to keep people and they left anyway, it wasn’t because of their manager…at least not in the way we expected. Of course, people are more likely to jump ship when they have a horrible boss. But we’ve spent years working to select and develop great managers at Facebook, and most of our respond [...]
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Self-Awareness Can Help Leaders More Than an MBA Can
Jessica Durrant/Getty Images Vincent Siciliano, CEO of California-based New Resource Bank, was brought in to turn things around and restore the bank’s founding mission, which is to “serve values-driven businesses and nonprofits that are building a more sustainable world.” Within a few years, Vince had the bank back on track, but not everything was going as well as it seemed. After the successful transition, the leadership team decided to take the pulse of the organization, and discovered low levels of engagement and displeasure with senior leaders. Vince was surprised, but [...]
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The Ultimate Guide to Starting a Blog
Is starting a new blog on your goals list for 2018? If so – you’ll want to check out our brand new (and completely free) course – the Ultimate Guide to Starting a Blog. Every year in January we notice a big spike people looking for information on how to start blogs, and while we have an article on how to start a blog that many use to walk through the technicalities of starting a WordPress blog, I’ve been aware since publishing it that there’s more to starting a successful blog than just the technicalities. So, my team and I began to plan a course that would go dee [...]
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Is Anyone In Your Company Paying Attention to Strategic Alignment?
Pm images/Getty Images The best performing companies are often the best aligned. But who in your company is paying attention to how well aligned your strategy is with your organization’s purpose and capabilities? In my research and consultancy with companies, I observe that, oftentimes, no individual or group is functionally responsible for overseeing the arrangement of their company from end to end. Multiple different individuals and groups are responsible for different components of the value chain that makes up their company’s design, and they are often not as joined up as the [...]
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