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“I would not be caught dead in a pink suit now,” says Susan Perry, the founder of SpeechMED, a startup that translates complex medical information into language patients can understand.
Clothing is just one of the issues Perry has reconsidered when it comes to how she pitches her business. As a middle-aged woman, she has faced bias because she doesn’t fit the stereotype of what an entrepreneur looks like. Raised to be soft-spoken, Perry now makes a conscious effort to lower her voice, plant her feet firmly, and speak directly. When she [...]
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In science, 1905 is known as the annus mirabilis, or “miracle year,” the period when Albert Einstein, at the age of 26, published several discoveries that changed physics forever. By the summer of that year he’d explained Brownian motion, discovered the photoelectric effect (for which he won a Nobel Prize), and developed the theory of special relativity; then, before the year ended, he wrote the world’s most famous equation: E = mc².
What happened for Einstein in 1905 can be described as a “hot streak,” or burst of seemingly [...]
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If you’re like most people working in an organization today, you’re probably on multiple teams at the same time. Most employees have multiple assignments and projects that they must constantly juggle and prioritize. In fact, research estimates that between 81% and 95% of employees around the world actively serve on multiple teams simultaneously.
The problem with all of these teams is that there is some evidence that “multiple team memberships,” or MTMs for short, can increase employees’ stress and role overload, which makes it very di [...]
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According to popular stereotypes, women are better multitaskers. In fact, a quick Google search leads to many press articles claiming a female advantage. For example, women came out as better multitaskers when researchers used fMRI scans to measure brain activity, computer tests to measure response times, and an exercise in which people walking on a treadmill had to simultaneously complete a cognitive task.
From analyzing decades of studies of men and women in other cognitive skills, we know that men’s and women’s performance is usually quite similar. Y [...]
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Curiosity is experiencing a “Gold Rush” moment. Books, university classes, and research are popularizing the power of curiosity.
Not surprisingly, organizations are increasingly, explicitly looking for curious employees. Consider these job descriptions pulled from several job listing websites:
“If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission” (posting for a retail sales position);
“We are counting on you to bring a genuine curiosity about how consumers search for [...]
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As banks rush to digitize their operations, many have found that closing their local branches can help maintain a high return on an otherwise pricy transformation. European banks, for example, closed over 9,000 branches in 2016, which represents a 4.6% reduction in a single year. According to our calculations, using data from the Swedish Bankers’ Association, a full one-quarter of bank branches in Sweden have shuttered over the past four years. In the United States, the total number of bank branches has dropped by 8.2% since 2013, and shrank by more than 1,70 [...]
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Do we lie to get what we want out of negotiations?
That depends, according to forthcoming research I conducted with Jason Pierce of the University of North Carolina, Greensborough. We found that the likelihood of engaging in unethical behavior during negotiation is related strongly to gender: men are more likely to act deceptively than women are.
The difference in bargaining behavior is linked to negotiators’ sense of competitiveness and empathy. In negotiations, men tend to embrace a competitive mode that motivates unethical behavior to get ahea [...]
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We live in unequal times. The causes and consequences of widening disparities in income and wealth have become a defining debate of our age. Researchers have made major inroads into documenting trends in either income or wealth inequality in the United States, but we still know little about how the two evolve together — an important question to understand the causes of wealth inequality.
We do know that asset prices have been a key determinant of inequality in postwar America, based on our recent research. Although income inequality has been on the rise [...]
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Imagine you are a member of a purchasing team. Your manager sets a goal: she wants everyone on your team to make at least one deal with a supply company of their choice. You end up signing a deal with a supplier who offers a great price, but — unbeknownst to you — is infamously slow to deliver. One of your colleagues has worked with them before, but the two of you haven’t been communicating much with each other, so he fails to advise you against it. Because you never receive this vital information, your performance suffers.
Information-sharing is a p [...]
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Is digital technology a democratizing force, allowing smaller, newer companies to compete against giant ones? Or does it provide even greater advantage to incumbents? That question has gotten a lot of attention lately, in response to data showing that the rate of new business creation in the U.S. has slowed, and that in most industries the biggest firms have higher market share than they did a decade ago.
Despite those trends, our research suggests that technology can in fact provide an advantage to small and new firms. In recent research, we studied the adop [...]
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Common wisdom in management science and practice has it that to build support for a change project, visionary leadership is needed to outline what is wrong with the current situation. By explaining how the envisioned change will result in a better and more appealing future, leaders can overcome resistance to change. But our research, recently published in the Academy of Management Journal, leads us to add a very important caveat to this.
A root cause of resistance to change is that employees identify with and care for their organizations. People fear that after the c [...]
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In the U.S., racial and ethnic minorities have higher rates of chronic disease, obesity, and premature death than white people. Black patients in particular have among the worst health outcomes, experiencing higher rates of hypertension and stroke. And black men have the lowest life expectancy of any demographic group, living on average 4.5 fewer years than white men.
A number of factors contribute to these health disparities, but one problem has been a lack of diversity among physicians. African Americans make up 13% of the U.S. population, but only 4% of U.S. doctor [...]